I. INTRODUCTORY PROVISIONS
These terms and conditions govern the rights and obligations of the seller, which is the entrepreneur CMA Distribution represented by CMA Group, sro, with its registered office at Bellušova 6, 974 01 Banská Bystrica, Slovak Republic, ID: 44 013 361, entered in the Commercial Register of the District Court Banská Bystrica, Section : Sro, Insert number: 14452 / S (hereinafter referred to as the “seller”) and the buyer, resulting from the purchase contract concluded between the seller and the buyer through the website of the seller’s electronic store distribution.cmagroup.sk.
Identification and contact details of the seller:
Name: CMA Group, s.r.o.
Registered office: Bellušova 6, 974 01 Banská Bystrica, Slovak Republic
ID: 44 013 361
Steuernummer: 2022550453
VAT number: SK2022550453
E-mail: eshop@cmagroup.sk / info@cmagroup.sk
Telephone: +421 907 206 423
Correspondence address: Bellušova 6, 974 01 Banská Bystrica
The parties agree that by sending the order to the seller, the buyer agrees that these terms and conditions govern the purchase contract concluded between the seller and the buyer through the seller’s e-commerce website (hereinafter “purchase contract”), as well as the relationship in connection with the conclusion of such a purchase contract, or in the case of a complaint about goods sold by the seller (hereinafter referred to as “goods”).
These terms and conditions are an integral part of every purchase contract. If the seller and the buyer agree in the written purchase contract on conditions other than those set out in these terms and conditions, then the provisions of such a written purchase agreement take precedence over these terms and conditions.
The seller and the buyer have agreed that if the contractual relationship established between them by concluding a purchase contract or created between them in connection with the conclusion of a purchase contract contains a foreign element (eg the buyer is a citizen of a state other than the Slovak Republic), then such a relationship is governed by Slovak law. of the Republic.
The seller and the buyer have agreed that for the purpose of negotiating and resolving disputes arising between them in connection with a contractual relationship between them by concluding a purchase contract or in a contractual relationship between them in connection with the conclusion of a purchase contract, if such a relationship contains a foreign element competent and competent courts of the Slovak Republic.
These terms and conditions apply to the buyer, who is a consumer in accordance with the provisions of § 2 letter. a) of Act no. 250/2007 Coll. on consumer protection as amended. Legal relations between the seller and the buyer, who is a consumer, not regulated by these terms and conditions are governed by the relevant legislation, in particular the provisions of the Civil Code, Act no. 22/2004 Coll. on Electronic Commerce and on Amendments to Act No. 128/2002 Coll. on state control of the internal market in matters of consumer protection and on amendments to certain laws as amended by Act no. 284/2002 Coll. as amended, Act no. 250/2007 Coll. on consumer protection and on the amendment of the Act of the Slovak National Council no. 372/1990 Coll. on offenses as amended and Act no. 102/2014 Coll. on consumer protection in the sale of goods or provision of services on the basis of a contract concluded at a distance or a contract concluded outside the premises of the seller and on the amendment of certain laws as amended and Act 391/2015 Coll. on Alternative Resolution of Consumer Disputes and on Amendments to Certain Acts.
These terms and conditions, in addition to the provisions of Article VI. and Article VII shall also apply to the buyer who is not a consumer. Legal relations between the seller and the buyer, who is not a consumer, not regulated by these terms and conditions are governed in particular by the relevant provisions of Act no. 513/1991 Coll. – Commercial Code as amended and Act no. 22/2004 Coll. on Electronic Commerce and on Amendments to Act No. 128/2002 Coll. on state control of the internal market in matters of consumer protection and on amendments to certain laws as amended by Act no. 284/2002 Coll. as amended.
If the buyer states the ID number in the order, it is considered that he is not a consumer and does not act as a consumer when concluding the purchase contract.
II. PROCEDURE FOR CONCLUDING A PURCHASE AGREEMENT
When concluding a purchase contract, the buyer proceeds by selecting the goods he is interested in buying in the e-shop on the seller’s website and inserts such goods into the “Shopping Cart” by clicking the “Add to Cart” button. Subsequently, the buyer decides whether to continue the purchase or by selecting the appropriate button to display the contents of the “Shopping Cart”.
After completing the selection of goods / goods, the buyer goes to the “Shopping Cart” (for example, by clicking on the black shopping cart icon at the top right of the seller’s website), where he has the option to check and confirm the ordered goods or update the contents of the cart by changing the quantity or removing specific items of goods from the order. The Shopping Cart contains information about the type (photo and name), quantity, and price of the ordered goods.
After confirming the contents of the “Shopping Cart” by pressing the “Go to checkout” button, the buyer will go to the page of entering contact, billing and delivery data of the buyer, entering the method and price of transport (or taking over) goods and entering the method of payment. On this page, the buyer is obliged to state resp. confirm in particular the name and surname of the buyer, postal and invoicing address of the buyer, telephone number and e-mail address of the buyer, in the case of legal entities also company name, ID number, VAT number or VAT number of the buyer, method of taking over / transporting goods and method of payment. The buyer is obliged to always provide complete, true and correct data on the seller’s website. The buyer is obliged to fill in all the data required by the site.
After selecting the method of delivery (or taking over) of the goods, the buyer will see the total price of the order, including the price of transport / delivery. To successfully create and send an order to the seller, the buyer is required to “check” the box “I have read and agree to the General Terms and Conditions”, and then click on the button “-Order with payment obligation”. The buyer is obliged to check the correctness of the entered data and the selected transport and payment options in the process of ordering the goods before their final sending to the seller.
Before clicking on the “Order with payment obligation” button, the buyer has the opportunity to check the contents of the order and cancel or change the order. Before clicking on the “Order with payment obligation” button, the buyer can always return to the previous step of creating an order by clicking on the black shopping cart icon at the top right of the seller’s website or a step to sleep within the navigation buttons of the web browser.
Before sending the order, the buyer is entitled to perform actions and use technical means described in Article II in order to conclude the contract, detect or correct technical errors. and Art.III. these terms and conditions.
The order sent to the seller is a proposal to conclude a purchase contract under contractual conditions according to these business conditions. The order is intended for the seller to be accepted by the seller within 15 days of its delivery to the seller.
The seller is obliged to confirm the delivery of the order to the buyer immediately after its delivery to the seller. Such confirmation of delivery of the order is not a confirmation of the binding acceptance of the order according to point 2.9 of these terms and conditions and its acceptance by the buyer, the purchase contract is not yet concluded. Confirmation according to this point is for information only in order to confirm receipt of the order by the seller, the content of the confirmation will be the identification of the seller and buyer, type, quantity and price of ordered goods, selected mode of transport, price and place of delivery, selected method of payment for goods, as well as the total price of the goods together with the price of transport. However, if the confirmation according to this point also contains the text “Confirmation of binding acceptance of the order” or other text from which it follows that the confirmation according to this point is also a confirmation of binding acceptance of the order, this confirmation is considered business conditions; in such a case, the confirmation also contains the requisites according to the second sentence of point 2.9 of the terms and conditions.
The purchase contract between the seller and the buyer arises from the binding acceptance of the buyer’s order by the seller, which the seller makes by sending an e-mail message to the buyer’s address, such message will be marked as “Confirmation of binding acceptance of the order”. The body of the message will contain the identification data of the seller and buyer, type, quantity and price of ordered goods, selected method of transport, price and place of delivery, expected delivery date, selected method of payment for goods, as well as total price of goods together with transport price and by reference to these terms and conditions. If necessary, all other information related to his order will be sent to the buyer’s e-mail address.
Before the binding acceptance of the buyer’s order by the seller
III. PAYMENT FOR GOODS
All prices for goods and services and all fees in the seller’s online store are quoted in Euro (EUR) and include VAT. For registered B2B clients who are not consumers, the wholesale unit prices of goods excluding VAT are also listed in the online store.
The buyer is obliged to pay for the ordered goods the price according to the accepted order. Along with the price of the goods, the buyer is obliged to pay the price of delivery of the goods, all according to the accepted order. Before the final shipment of the order, the buyer is informed of the total price of the goods, including VAT and all other fees related to the delivery of goods to the buyer.
The purchase price of the goods does not include the buyer’s bank fees for payment of the purchase price or the costs of using electronic means of communication with the buyer. The buyer is obliged to pay these fees and costs, based on the buyer’s relationship with the bank and based on the buyer’s relationship with the internet connection provider.
The purchase price for the goods and any costs associated with the delivery of goods and payment for goods under the purchase agreement, the buyer may pay the seller depending on the chosen mode of transport or. downloads in the following ways:
a) in cash or by cash on delivery at the place specified by the buyer in the accepted order (free of charge);
b) cashless transfer to the seller’s account.
In cases of payment in cash, the purchase price is payable at the latest upon receipt of the goods by the buyer.
In the case of non-cash payment by bank transfer, the purchase price is payable within 3 days of sending the pre-invoice to the buyer’s e-mail address. In the case of non-cash payment by bank transfer, the buyer is obliged to pay the purchase price of the goods, including the delivery price, together with the variable payment symbol according to the sent invoice. In the case of non-cash payment by bank transfer, the purchase price is considered paid by crediting the relevant amount to the seller’s account.
If the buyer does not pay the purchase price on time, the purchase contract expires.
IV. SUPPLY OF GOODS
The seller delivers the goods exclusively to the territory of the countries that can be selected from the list of countries of delivery in the process of creating the order.
Delivery method resp. the buyer chooses to take over the goods in the process of compiling the order of goods. The goods can be picked up by the buyer in person free of charge at the address: Bellušova 6, 974 01 Banská Bystrica, but only after the seller has informed him that the goods are ready to be picked up by the buyer. We also send the goods by courier service UPS / Slovak Parcel Service. When ordering goods worth more than 80 EUR, shipping is free; this does not affect the provisions of point 4.1 of these terms and conditions. When delivering the goods to the buyer, the courier will inform the buyer by phone about the time of delivery before delivery.
The Seller is obliged to deliver the goods to the place specified in the Confirmation of binding acceptance of the order and within 14 days of the Confirmation of binding acceptance of the order. Goods that are in the seller’s warehouse are usually delivered within 2-7 working days; in case of a longer delivery time, the seller will immediately inform the buyer of this fact. The seller will inform the buyer by email about the delivery date.
The buyer is obliged to take over the delivered goods even before the expiry of the period according to point 4.3 of these terms and conditions and to confirm the receipt of the goods in writing. If the buyer does not accept the delivered goods or refuses to confirm its receipt, the seller is entitled to withdraw from the purchase contract immediately.
In the event that for reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in another way, as stated in the order, the buyer is obliged to reimburse the seller the costs associated with repeated delivery of goods, respectively. costs associated with another method of delivery.
Upon receipt of the goods from the carrier or delivery service, the buyer is obliged to immediately check the integrity of the packaging and in case of any damage to the carrier to notify the carrier and in the presence of the carrier inspect the goods and in case of damage or other defects. to the carrier’s or courier’s representative.
In the event of a breach of the packaging indicating unauthorized intrusion into the consignment of goods, the buyer does not have to take over the consignment from the carrier or delivery service.
By signing the delivery note without stating reservations, the buyer confirms that the consignment of goods met all the conditions and requirements and any subsequent complaint regarding a breach of the packaging of the consignment of goods can not be taken into account.
The seller is entitled to verify the identity of the buyer or the person authorized to collect the goods during the personal collection of goods, in cases where the purchase price of the goods was paid by the buyer, by non-cash bank transfer.
V. OWNERSHIP TO GOODS AND RISK OF DAMAGE TO GOODS
Ownership of the goods passes to the buyer only upon full payment of the purchase price for the goods, but never before the takeover of the goods by the buyer.
The risk of damage to the goods passes to the buyer at the time when he takes over the goods from the seller or. from the carrier or, if he does not do so in time, at the time when the seller allows him to dispose of the goods and the buyer is in delay with the receipt of the goods.
VI. WITHDRAWAL FROM THE PURCHASE AGREEMENT
The seller instructs the buyer that the buyer, who is a consumer, has the right to withdraw from the purchase contract without giving a reason under the conditions regulated by Act no. 102/2014 Coll. on consumer protection in the sale of goods or provision of services on the basis of a contract concluded at a distance or a contract concluded outside the premises of the seller and amending certain laws (hereinafter “Act on Consumer Protection in the Sale of Goods”), within 14 days from the date of receipt goods.
The buyer, who is a consumer, has the right to withdraw from the purchase contract without giving a reason within 14 days of receipt of the goods. The goods are considered to have been taken over by the buyer when:
a) the buyer or a third party designated by the buyer, with the exception of the carrier, takes over all parts of the ordered goods;
(b) the goods ordered by the buyer in a single order are delivered separately when the buyer or a third party designated by the buyer, with the exception of the carrier, takes delivery of the goods which were delivered last;
(c) goods consisting of several parts or pieces are delivered when the last part or piece of goods is taken over by the buyer or a third party designated by the buyer, with the exception of the carrier;
d) if the goods are delivered repeatedly during a specified period, at the moment when the buyer or a third party designated by the buyer, with the exception of the carrier, takes over the first delivered goods.
The buyer, who is a consumer, may withdraw from the purchase contract, the subject of which is the delivery of goods, even before the beginning of the period for withdrawal from the purchase contract.
The buyer is not entitled to withdraw from the purchase contract, the subject of which is:
(a) the sale of goods made to the buyer’s special requirements, custom-made goods or goods intended specifically for a single buyer;
(b) the sale of goods which are subject to rapid deterioration or deterioration;
(c) the sale of goods enclosed in protective packaging which cannot be returned for health or hygiene reasons and whose protective packaging has been broken after delivery;
(d) the sale of goods which, by their nature, may, after delivery, be inseparably mixed with other goods (eg detergents).
When exercising the right to withdraw from the contract, the buyer is obliged to inform the seller of his decision to withdraw from the purchase contract by an unambiguous statement (such as a letter sent by post or e-mail) sent to one of the seller’s contact addresses listed in the introduction to these terms and conditions. seller.
For the purpose of withdrawing from the purchase contract, the buyer may also use a sample form, which the buyer can download HERE; if the buyer intends to withdraw from the purchase contract, the buyer is obliged to send the completed sample form to the seller to the e-mail address eshop@cmagroup.sk or by post. If the buyer withdraws from the purchase contract by filling out and sending the form to the e-mail address of the seller, the seller will immediately confirm to the buyer the receipt of the withdrawal by e-mail.
The period for withdrawal from the purchase contract is maintained if the buyer sends a notice of the exercise of the right to withdraw from the purchase contract to the seller before the period for withdrawal from the purchase contract expires.
The buyer is obliged to deliver or send the received goods packed in the original packaging and together with all documentation taken together with the goods (leaflets, instructions for use, proof of purchase, invoice, etc.) to the following address of the seller CMA Group, sro, Bellušova 6, 974 01 Banská Bystrica, Slovak Republic no later than 14 days from the date of exercising the right to withdraw from the purchase contract. The time limit shall be deemed to have been observed if the buyer delivers the goods in accordance with this point or sends them to the address specified by the seller before the expiry of the 14-day time limit according to the previous sentence. The seller recommends insuring the transport of goods. The seller does not accept cash on delivery.
The direct costs of returning the goods as well as the direct costs of returning the goods, which due to their nature cannot be returned by post, are borne by the buyer; these costs cannot be determined in advance. The estimated estimate of these costs depends on the type and quantity of goods and on the distance from which the returned goods will be transported.
In the case of returned goods, the buyer is only responsible for the reduction of the value of the goods due to treatment in a manner other than necessary to determine the nature, properties and functionality of the goods (the buyer is entitled to test the goods as in the “stone shop”, but not use). In the event that the buyer withdraws from the purchase contract in accordance with clause 6.2 of these terms and conditions and delivers to the seller goods that are used and / or damaged and / or incomplete, and / or the value of the goods is reduced as a result of such treatment. is beyond the scope of treatment necessary to determine the properties and functionality of the goods, the seller is entitled to compensation from the buyer in the amount of the value of repair of the goods and restoration of the goods to their original condition or. the seller has the right to demand from the buyer redemption
VII. COMPLAINTS – COMPLAINTS PROCEDURE
This complaint procedure applies to goods purchased by a buyer who is a consumer from the seller through the seller’s e-shop.
Complaint means the application of liability for defects in the goods by the seller to the buyer. The buyer is obliged to immediately file a complaint with the seller according to the valid complaint procedure.
The buyer is obliged to send a complaint about the goods to the seller to one of the following addresses:
e-mail: eshop@cmagroup.sk
postal address: CMA Group, s.r.o., Bellušova 6, 974 01 Banská Bystrica, Slovak Republic.
The buyer is obliged to deliver the claimed goods for the settlement of the complaint to the following address:
CMA Group, s.r.o., Bellušova 6, 974 01 Banská Bystrica, Slovak Republic.
The buyer is obliged to deliver the claimed goods to the seller mechanically undamaged, clean, preferably in the original packaging, including manuals, warranty card, if they were part of the goods, and an invoice or other proof of payment.
The valid Complaints Procedure published on the Seller’s website, which is also the content of this Article VII, applies to the handling of complaints. By sending the order to the seller, the buyer confirms that he has read the Complaints Procedure and fully agrees with it, and also confirms that he was duly informed about the conditions and method of claiming goods, including information on where the claim can be made and the performance of warranty repairs in accordance with Art. § 18 par. 1 of Act no. 250/2007 Z. from. on consumer protection and on the amendment of the Act of the Slovak National Council no. 372/1990 Coll. on Offenses as amended (hereinafter referred to as the “Act”).
The buyer has the right to claim from the seller a warranty only on goods that show defects caused by the manufacturer, supplier or seller, are covered by the warranty and were purchased from the seller.
The buyer is obliged to inspect the goods upon receipt of the goods. If he fails to do so, he may assert claims for errors found during this inspection only if he proves that the goods already had these errors at the time of taking over the goods.
If it is a defect that can be removed, the buyer has the right to have it removed free of charge, in a timely manner and properly. The seller is obliged to eliminate the defect without undue delay. Instead of eliminating the defect, the buyer may request an exchange of the item or, if the defect concerns only a part of the item, a replacement of the part, if the seller does not incur disproportionate costs due to the price of the goods or the severity of the defect. Instead of eliminating the defect, the seller can always replace the defective item with a perfect one, if this does not cause serious difficulties for the buyer.
In the case of a defect which cannot be remedied and which prevents the thing from being properly used as a thing without defects, the buyer has the right to exchange the thing or has the right to withdraw from the contract. The same rights belong to the buyer in the case of remediable defects, but if the buyer can not properly use the thing due to the recurrence of the defect after repair or due to a larger number of defects. In the case of other irreparable defects, the buyer is entitled to a reasonable discount on the price of the item.
The warranty period is 24 months (unless a different warranty period is specified for specific cases) and starts from the date of receipt of the goods by the buyer. In the case of goods sold at a lower price due to a defect, the seller provides a warranty of 24 months, while the warranty does not cover defects for which there was a price reduction; such defects must be specified in the purchase contract.
After the start of the complaint procedure, the warranty period does not expire until the day of notification of the result of the complaint.
The warranty does not cover defects caused by the use of the product contrary to its intended use, mechanical wear or wear and tear from normal use.
All warranty repairs are free of charge, provided that the right to claim the warranty according to clause 7.24 of these terms and conditions has not expired by the time of their application, under the conditions set out in these terms and conditions.
If the goods show defects, the buyer has the right to file a complaint at the seller’s premises in accordance with Art. § 18 par. 2 of the Act by delivering the goods to the seller’s premises to the address CMA Group, s.r.o., Bellušova 6, 974 01 Banská Bystrica, Slovak Republic and filling in the complaint form (which the buyer can download HERE) and deliver it to the seller. The buyer is obliged to indicate in the form exactly the type, resp. manifestations and extent of defects in the goods.
The complaint procedure of the goods begins on the day when all the following conditions are met:
delivery of a duly completed form for making a complaint from the buyer to the seller,
delivery of the claimed goods from the buyer to the address specified by the seller in these Complaints Rules.
The beginning of the complaint procedure is also the day of the complaint.
The seller or a designated person shall issue to the buyer a confirmation of the claim for the goods in a suitable form chosen by the seller, e.g. in the form of an e-mail or in writing, in which he is obliged to accurately mark the defects of the goods in accordance with Art. § 18 par. 5 of the Act and to instruct the buyer about his rights arising from para. § 622 and par.
VIII. PRIVACY
The parties agree that the buyer (hereinafter referred to as the “affected person”), if he is a natural person, will notify the seller of his name and surname, address of permanent residence, including postal code, telephone number and e-mail address. If the seller also processes other personal data of the buyers, it processes them to the extent necessary to fulfill the obligations arising from the purchase contract. The buyer provides personal data to the seller voluntarily in order to fulfill its obligations arising from the purchase contract and further communication with him. Without their provision, the seller cannot properly perform the contract with the buyer and therefore it will not be possible to conclude it with the buyer. The purpose of processing this personal data is to issue a tax document, pre – contractual relations, identification of the buyer, confirmation of the order by telephone or e – mail and delivery of goods,,. The buyer declares that he has provided all the information provided voluntarily and that this information is true. The buyer declares that he is aware of the consequences of providing false information, in particular the fact that such conduct could be classified as a criminal offense.
The seller processes the personal data of the persons concerned for marketing purposes with the consent of the person concerned in accordance with § 11 of Act no. no. 122/2013 Coll. on the protection of personal data, as amended, according to the consent referred to in Art. 8.2 business conditions. The affected person expresses his / her consent or disagreement with the processing of personal data when ordering goods through the online store distribution.cmagroup.sk, or in another suitable way.
By sending the order to the seller, the buyer honestly declares that he gives consent in accordance with Art. § 11 par. 1 of Act no. 122/2013 Coll. on the protection of personal data, as amended (hereinafter “ZOOÚ”), that the seller processes and stores his personal data, in particular those listed above and / or that are necessary for the activities of the seller and process them in the information system “sale ” for customers. The seller processes this personal data for as long as the purpose of the performance resulting from the contractual relationship and, in the case of consent for marketing purposes, lasts. At the same time, the Buyer honestly declares that he gives his consent to the Seller with the processing of his personal data for the purpose of recording concluded purchase contracts between the Seller and the Buyer, invoices and other documents, for the transport of purchased goods as well as for marketing, if provided for the purpose. buyer consent. The seller is entitled to provide personal data processed with the consent of the data subject for the above purposes in order to increase the quality of goods and services provided and increase customer satisfaction. The seller undertakes to handle and dispose of the buyer’s personal data in accordance with the valid legal regulations of the Slovak Republic. The seller processes the buyer’s personal data only for the time necessary to fulfill its obligations under the contract and generally binding legal regulations. After fulfilling the purpose of processing, the Seller shall immediately ensure the liquidation of the Buyer’s personal data in accordance with Art. § 17 par. 1 ZOOÚ. The buyer may revoke the consent to the processing of personal data at any time in writing. The consent will expire within 1 month from the delivery of the revocation of the consent by the buyer to the seller and the data will be subsequently deleted. The seller does not disclose personal data to any third party unless it is necessary to fulfill the obligations arising from the purchase contract. The Buyer acknowledges that his personal data will be made available or provided to a third party (eg the carrier) in order to fulfill his obligations arising from the purchase contract.
The buyer has the right and opportunity to update his personal data by e-mail to eshop@cmagroup.sk. If it is a B2B client, he has the right and the opportunity to update his data directly in the online mode on the website of the seller’s online store after logging in in the “B2B account” menu.
The Seller declares that in accordance with Art. § 6 par. 2 letter c) The ZOOÚ will collect personal data exclusively for the purpose specified in points 8.1, 8.2 and 8.3 of these conditions.
The Seller declares that in accordance with Art. § 6 par. 2 letter (e) The DPO shall ensure that personal data are processed and used only in a manner consistent with the purpose for which they were collected.
The Seller declares that in accordance with the provisions of § 6 par. 2 letter i) The ZOOÚ shall process personal data in accordance with good morals and shall act in a manner which does not contradict or circumvent the ZOOÚ or other generally binding legal regulations.
Upon written request, the buyer has the right to request from the seller:
a) confirmation of whether or not personal data about him are processed,
b) in a generally comprehensible form, information on the processing of personal data in the information system to the extent
c) identification data of the seller and the seller’s representative, if appointed,
(d) the identity of the intermediary; This does not apply if the seller in obtaining persons
IX. COMMON PROVISIONS
The seller is entitled not to publish reviews of the goods that are not related to the goods in question, contain inappropriate expressions, are in the seller’s careful discretion, link to other websites or materials or otherwise damage the name or reputation of the seller.
The contracting parties have agreed that they will communicate with each other mainly through e-mail messages, resp. by letter.
By sending the order, the buyer confirms that the seller has acquainted him with all the information according to § 3 par. 1 of Act no. 102/2014 Coll. on consumer protection in the sale of goods or provision of services on the basis of a contract concluded at a distance or a contract concluded outside the premises of the seller and on the amendment of certain laws as amended.
For the purposes of these terms and conditions, the seller’s website means the distribution.cmagroup.sk website. For the purposes of these terms and conditions, the seller’s internet shop or the seller’s electronic shop means the seller’s internet shop on the distribution.cmagroup.sk website.
For the purposes of the purchase contract, the consumer means the consumer as defined in Act no. 250/2007 Coll. on consumer protection and on the amendment of the Act of the Slovak National Council no. 372/1990 Coll. on offenses as amended.
The purchase contract is a contract concluded for a definite period of time, until the fulfillment of all obligations of the contracting parties from the purchase contract. The obligations of the buyer from the purchase contract last during the validity of the purchase contract, but the longest until their fulfillment.
The purchase contract is concluded in the Slovak language.
The purchase contract will be stored with the seller in electronic form for a period of six years and is available to the buyer on request during this period.
The buyer is aware that the purchase of goods from the seller does not create any rights to use the registered trademarks, trade names or patents of the seller or other companies, unless expressly agreed otherwise in writing.
The buyer is entitled to deliver complaints and suggestions to the seller at the address eshop@cmagroup.sk.
X. FINAL PROVISIONS
The seller reserves the right to change these terms and conditions. The obligation to notify the change in these terms and conditions in writing is deemed to be fulfilled by placing the new wording of the terms and conditions on the seller’s e-commerce website.
If the purchase contract is concluded in writing, any change must be in writing.
These terms and conditions take effect against the buyer by sending an electronic order to the buyer.
The seller is not liable to the buyer for lost profits, loss of opportunities or other indirect or consequential losses due to non-fulfillment of the order, breach of contract or incurred in any other way.
The Seller reserves the right to set off its due receivables from the Buyer when processing a new order in the event that the Buyer has not fulfilled its obligations to the Seller in the past.
By sending the order, the Buyer confirms that he has read these terms and conditions, which include the Complaints Procedure and the provisions on the protection and processing of the Buyer’s personal data, in full, understood their meaning and agrees with them in full.
These Terms and Conditions shall take effect upon their publication on the Seller’s Website, which occurred on November 2, 2020.
CONTACT US
If you have any questions regarding these General Terms and Conditions resp. concluding a purchase contract via e-commerce, contact us by filling out this contact form.